Cuello Galant pingüino para juego collar con arete

Yes, absolutely! We comply fully with Mexican tax regulations and can issue a formal invoice (CFDI 4.0) for your purchase.

Once your payment is confirmed and your order is packed, our team will contact you to request your tax information (RFC, fiscal address, and CFDI usage) and send the invoice directly to your email.

Please note: Official invoicing is currently available for Mexican tax purposes only.

We are proud manufacturers located in Guadalajara, Jalisco, Mexico.

You can place your orders online from the comfort of your home or business and take advantage of our Exhiba PickUp service to collect your packages at any of our official locations:

Exhiba CEDIS (Distribution Center):
View on Google Maps: https://maps.app.goo.gl/pWaCqn24fWF7fXPp8

Magno Centro Joyero Stores: Level 4, Suites 4038 and 4040:
View on Google Maps: https://maps.app.goo.gl/y3xGcXuGQDefizYv5

We accept a wide variety of secure payment methods through our checkout:

Credit and Debit Cards: VISA, MasterCard, and American Express (AMEX).

Cash Payments: Direct cash deposits at any OXXO store (Mexico).

Digital Wallets: Apple Pay and Google Pay.

We provide nationwide shipping across all of Mexico 🇲🇽.

Our standard delivery window is 3 to 5 business days, depending on the courier's logistics.

⚡ Same-Day Shipping Commitment: We commit to shipping your order on the very same day, provided your payment is fully processed and cleared before 2:00 PM (14:00 hrs) Central Time (CST / UTC-6).

Please note: We do not dispatch or ship orders on Saturdays, Sundays, or official holidays.

You can receive your purchase directly at your home, boutique, or office address.

Free Delivery: Shipping is completely free of charge on orders over $2,799.00 MXN.

Local Pickup: Alternatively, you can choose to collect your items at our physical points of sale using our Exhiba PickUp service.

Tiered Shipping Rates: For orders under the free threshold, we offer different shipping rates (Light, Standard, and Safe) depending on the package weight and dimensions. You can view your exact shipping cost dynamically as you add items to your shopping cart.

Yes. To make a return valid, you must contact our customer service team immediately. You have a maximum timeframe of 7 business days after receiving your product to submit a request.

For full conditions, details, and exclusions, please review our comprehensive Returns, Exchanges & Warranty Policy.